Delta Quadrant: Horizons
Terms and Conditions / Privacy Policy / Game Rules
Terms and Conditions
A. Services
A.1 Conditions of participation
To participate at any game of DQ Team, each user has to accept the Terms and Conditions. Terms and Conditions refer mainly, but not exclusively to all services of the online presence of DQ Team.
A.2 Liability
DQ Team is always attempting to ensure that all services are available. However, some services may not be available on-demand. Due to this, no user has any claim regarding the availability of services. The carrier is not liable in any way for server breakdown, faulty programming etc. The occurrence of any disadvantages for a user resulting from services unavailability does not entitle the user to claim the recovery of his/her account's status before the occurrence. See section H of these Terms and Conditions concerning liability terms.
B. Membership
B.1 Beginning of membership
Beginning of membership is considered the moment when either a Game and/or Board Account has been registered. The user must use a valid e-mail address. DQ Team reserves the right to test this at any time.
B.2 Termination by User
The membership may be terminated by the user by not logging to services for more then 6 months. The erasure of data information may be delayed for technical reasons. The retaining of personal data is regulated by section F.
B.3 Termination by carrier
No user has any claim to take part at a service from DQ Team. The carrier reserves the right to delete or to block accounts, mainly but not exclusively, in a case of violation of these Terms and Conditions or Game/Board Rules. There is no legal claim with regards to account termination.
B.4 Refund
The user is not entitled to claim refunds except if the membership was terminated by DQ Team and the user did not cause the termination through a breach of the Terms and Conditions, the Game/Board Rules or the applicable law.
B.5 In game services
If an account is payed by a user, the user gains only the rights he/she paid for (e.g. advertising-free account, usage of an account, special functions) and is not in the position to make a further claim. All rights stay with the carrier.
C. Contents / Responsibility
DQ Team provides a platform that allows users to communicate with each other. Users are responsible for the contents of their communication. Pornographic, xenophobic, offensive and illegal content are not permitted and are not within the responsibility of the carrier. Violations could lead to a direct deletion or blocking from any and all DQ Team services.
D. Prohibited actions
D.1 Manipulative actions
No user has the right to use any actions, mechanism or software in conjunction with the website(s) which could interfere with the function and development of the game. Users are not permitted to take actions, which cause an unacceptable or excessive strain of technical capacities. Users are not permitted to block, overwrite, or modify content which was generated by the project management.
D.2 Prohibited programs
It is prohibited to load any sites of the game with any other programs than web browsers. Such other programs are in particular so called "Bots" as well as other tools that simulate, replace or supplement the web interface. The same applies to scripts and completely or partially automated programs that provide advantages towards other users. Auto-refresh-functions and other integrated mechanisms of the web browser are included, as long as those are automated actions. The usage of actions which disable advertisements is prohibited. It is inconsequential if the advertisement is blocked on purpose or is generally blocked through a pop-up-blocker, text based browser or other similar function. The only exemptions from this are those which have explicitly obtained permission from DQ Team.
D.3 Logging in
The log-in into an account is permitted directly from the games startpage only. Automated opening of an account, no matter if displaying the start page or not, is prohibited.
E. Restrictions
E.1 Maximum number of accounts
All users agree to use only one account per server. Users who do not comply with this agreement, can be deleted or blocked without prior notice.
E.2 Rules
Full particulars are contained in the gamerules. All users are subject to the game rules.
F. Data protection
F.1 Storage of personal data
The carrier reserves the right to store personal data of users in order to supervise the obedience of users to the game rules, the Terms and Conditions and the applicable laws. Subject to storage may be the IP address in connection to connection time and connection method, the registered email address and - if available - all data from the user's profile which is entered voluntarily. In boards the profile data which is entered by the user is stored.
F.2 Transmission and usage of data
The carrier reserves the right, in compliance with all applicable legal statutes, to disclose personal data to authorities in compliance with applicable law.
G. Rights of the carrier regarding the accounts
G.1 General rights
All accounts, including their resources, units, etc. are virtual objects of the game. The user does not obtain ownership or any other rights to the account. All rights are reserved by the carrier. No rights, of any kind, are assigned to the user.
G.2 Prohibition of exploitation
Without written permission of the carrier, it is prohibited to agree with third parties upon the transfer, the utilization or the provision of accounts or access data. In particular, it is prohibited to sell accounts or resources, or to make any other profit by leaving accounts or resources to third parties. The same applies to selling access data, rights of utilization as well as any other attempt to evade this regulation. Violations of these or other rights of the carrier, in particular copyrights, will be reported to authorities and prosecuted.
G.3 Exceptions
It is not prohibited to transfer accounts finally and free of charge, as well as the internal "trading" of resources, if and as far as allowed by the game rules.
H. Liability
The carrier is not liable for any damages caused by the use of games of DQ Team. DQ Team reminds users that excessive participation in computer games involves the risk of serious personal injury.
I. Modification of Terms and Conditions
The carrier reserves the right to modify or extend these Terms and Conditions at any time. A modification or extension will be published for not less than two weeks before the changes become effective.
J. Applicable law
The law of Moldova, Republic of is exclusively applicable for all legal matters with regards to DQ Team. In international legal matters the courts at the jurisdiction of DQ Team are solely responsible.
The users that not accept these Terms and Conditions must stop using DQ Team services. Taking part in the game without accepting the Terms and Conditions is not possible.
Privacy Policy
Personal information
Any personal information that you provide to our Web site will stay safe, private, and secure. We will not resell your information to outside sources.
We will not share your information with any third parties with the exception of verified secure ecommerce transaction providers.
Information that we may collect from our users
We may collect the following information when you sign up for a service: First name, last name, e-mail, country.
IP Address
When a user visits any Web site owned or operated by DQ Team, we may collect the IP address that requested the display of one of our sites. This address is collected for several purposes. The first purpose is to exercise our ability to restrict access to the site by users who have violated our Terms and Conditions. A second purpose is to support our advertising partners, so that the partners will be able to accurately count the number of unique visitors to our sites who may have viewed a given advertisement.
Sign Up and Survey information
Any information you provide to us as part of your use of any DQ Team Web site will be stored as entered.
Use of collected information
Your username, e-mail address, and password will be used to uniquely identify you as a user on any DQ Team Web site. We may use or display your username for the purposes of rankings, competitions or game high scores.
Other identifying information collected during the sign up process or through other voluntary means (e.g., via Surveys) may be used to calculate aggregate demographic figures and/or to facilitate our ability to direct advertisements to your Web browser.
Security of collected information
All data that we collect is stored on one or more secure database servers that cannot be accessed from outside of our corporate network. Outside of our network, the only access to this data is that provided through our Web sites. Through our sites, access to personal information is completely controlled by user-defined credentials. Within our corporation, access to data is secured through private credentials known only to key personnel who maintain the database. All employees of DQ Team are legally bound by a nondisclosure agreement that prevents the disclosure of any corporate information to other parties. We have taken all reasonable precautions to safeguard the privacy of your data.
Other information collected
Your Web browser that you use to access DQ Team sites may transmit certain geographic information and information regarding the capabilities or features of your computer and/or software to us. We may also track other types of information, such as what DQ Team games users play, the last time a user visited DQ Team sites, and whether a user has won any of our games or contests. We may use this information to calculate aggregate statistics of our user community or for security purposes; and we may provide such information as information to advertisers and/or partners in aggregate form only.
How information is used
The information you provide to DQ Team will allow us to notify you about new features, enhancements, resolution of site problems, handle and/or route your customer support questions and issues, and inform you of upgrade opportunities, contests, prizes, or special events. DQ Team may use personal information in combination with data from third parties for similar purposes as well.
Third-party advertising
It is important that you understand that advertisers or Web sites that link to a DQ Team site may collect personal information about you. The Privacy Policy does not apply to, and cannot control the activities of, other advertisers or Web sites. We use third-party advertising companies to serve ads on our sites. These companies may use information about your visits to this and other sites in order to help them provide relevant ads to users (this information does not include name, e-mail address, or country).
DQ Team sites may choose to operate message boards where users can exchange ideas and communicate with one another. When posting to a message board, it is important for you to understand that the information is being made publicly available in an online environment. Any information posted is the sole responsibility of the individual user.
By using any of the DQ Team Web sites, products, or services, you signify your understanding and agreement to the Privacy Policy stated here. If you do not agree with our policies, please do not use any of the DQ Team Web sites, products, or services.
Game Rules
Users are allowed to create and maintain only one account. In addition, users are allowed to maintain only their own account. Users may not trade or share any accounts. (Except special cases during beta testing)
Game is designed to be played by people of all ages and backgrounds. Users are expected to treat others with respect and use only appropriate language in any contact with other players.
Users will report any bug as soon as possible and will not use it to be in advantage regarding other players. EXPLOITING of bugs is strictly prohibited. If such will be noticed player's account might be removed without warning.
Added: 2011-02-14 "Planetary donorship" is strictly prohibited and punishable by suspension of the account for indefinite period of time. "Planetary donorship" shell mean repeated intentional transmission of the planets from one player to another. Administration reserves the right to examine each case of "Planetary donorship" separately.
Contact Details
Moldova, Republic of.
Chisinau, A. Russo str. 63/3 - 52
MD 2044

Phone: +373 22 854 650
Fax: +373 22 854 650
No game or game pay support under this number

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